life

Simple Video Call Tips

Now that we’re all stuck inside thanks to the coronavirus, video calls are the next best option, but most of us hate how we look on video (or so I’m told) and don’t know how to make the most of … Read More

professional services sales trap

The professional services sales trap

Professional services people can be great at sales (and marketing), but we often struggle. Why is that? I think it has to do with the “professional services sales trap”, which actually sets your own expertise against you. In the last … Read More

Shhh… here’s a secret

Every great company is built on a secret. At least that’s what Peter Thiel writes in his book¬†Zero to One: Notes on Startups or How to Build the Future. So here’s the secret at the heart of what I do … Read More

Things I’ve Learned This Decade

Being angry or mean (to others of yourself) rarely makes things better. But anger and other emotions are telling us something– listen and then decide what to do. When other people are angry or mean to you, it often has … Read More

Real and imaginary barriers

Running a business is hard. There are so many barriers to success. Sales, financing, delivery, marketing, recruiting, just balancing everything, knowing what to focus on next, etc. Yet we often make it harder on ourselves by creating imaginary barriers in … Read More

“Help”, Don’t “Sell”

Yesterday I met with a very smart, conscientious guy who takes great pride in helping his clients. He said, “I know I have to get better at sales, but I hate it!” So I recalled my journey. “Selling” is not … Read More

Create a Weekly Calendar

If you feel really busy, but by the end of the week you haven’t done the main thing you set out to do on Monday, you may need a weekly calendar. I have to admit, I only started doing this … Read More

The Reconnection Challenge

I’ve been thinking (and writing, and coding, and acting) a lot about the importance of connections. Not just social media connections, but actual social connections, which take time to nurture. Social media should (and can) facilitate real connection, but often … Read More

The Maximum Social Network

With the rise of online social networks, it’s easy to quantify our connections. Or so you’d think. How many likes? How many followers? But what does this really mean for human connection? How many connections can you actually have? And … Read More

Making Sales Call Easier

If there’s one overriding theme beyond the Mimiran product, it’s: “automate around Reuben’s weaknesses.” One of those weaknesses is calling people. I’m getting much, much better, but it’s still not my favorite thing, and I’m still behind where I should … Read More