When we’re deep into our field, we sometimes get so deep that clients and prospects have trouble understanding. Think of a doctor describing an operation to another doctor, rather than to the patient. This is the curse of expertise. But there’s another form of … Read More
referrals
Prep for 2025 and vow to do less
If you read and/or listen to a lot of business advice, the general idea is to do more. Not to say this is wrong (necessarily), but the main issue is that we don’t have enough time and/or focus to properly … Read More
Do you own your own business, or does it own you?
Most of us start our own business because we want more freedom, more control, more spaciousness to pursue our purpose. Sometimes, though, it seems like the business starts owning us– even more than the corporate jobs we left. It’s hard … Read More

The Olympics, Degree-of-difficulty, and Sales
USA and France played 2 amazing basketball games this weekend– the men’s final on Saturday and the women’s on Sunday, As a basketball fan, it’s great to see the games get competitive, with amazing players from all over the world.My … Read More
The Olympics are the wrong inspiration
This weekend I finally got a chance to watch some of the Paris Olympics. (Amazing drama, especially in the men’s 100m dash.) While I enjoyed watching and listening to some of the expert commentary, I realized that it’s easy to … Read More
Sales and marketing automation vs. organization
There are lots of tools for sales and marketing automation, some quite powerful and effective, in the appropriate situation. But all of these tools will fail if you need to have real relationships and you try to “outsource” your side … Read More

If you rely on referrals, what’s your referral strategy?
For years, I relied on referrals, but I wasn’t intentional about it– I didn’t have a referral strategy. I just hoped I’d get a good referral. And even if I didn’t get a good referral, I felt obliged to pursue … Read More

Your Consulting Website Has 1 Job
To get you leads. That’s it. Everything else is just for fun. (A polite way of saying “vanity metrics” or “waste of time”.) Even if you don’t get any leads directly from your consulting website (often a self-fulfilling prophecy), people … Read More

When does a solo consultant need a CRM?
I get this question a lot, sometimes from folks just starting out as a consultant, often as a corporate refugee, and sometimes from folks who have been consulting for a while and maybe even tried a fancy CRM that felt … Read More

You don’t have to be superhuman to be a super connector
When I grow up, I want to be like those awesome people who always seem to be putting the right people together– super connectors. I used to think you had to be some kind of extroverted freak who actually enjoyed … Read More