customer segmentation

Every Company Is a Media Company

Congratulations! In addition to your regular job, you also run a media company because every company is a media company. “That’s ridiculous!” We’re a consulting company, or a software company, or a law firm. Or we manufacture widgets. “We’re the … Read More

These guys know who to charge extra

I guess they expect their target market to have poor math skills (perhaps aided and abetted by consumption of the product).

Will Amazon Offer Kindle for Free?

Farhad Manjoo had a provocative piece at Slate, predicting that Amazon will soon start giving away Kindle readers. Fellow pricing geek, Rags Srinivasan and I got into a Twitter discussion, with Rags claiming that Manjoo was way off base. Rags … Read More

Restaurant Pricing– Food for Thought

(Guest post by Peter Maniscalo.) My wife and I recently visited one of our favorite local restaurants (a “Bar & Grill” as it’s called).  We’ve been loyal customers for several years.  It’s a nice place, always busy with good food, service, atmosphere … Read More

2 Sentence Pricing Advice for Small Business Owners

1. Be better, not cheaper. If someone in your market doesn’t think you’re better, you’re a commodity and have no pricing power. If you’re small, you probably have less costing power than the your larger competitors. Commodity pricing + uncompetitive … Read More

You’re Not Getting Enough Price Objections

Many business owners and sales reps hate price objections.  They view price objections as some kind of faux pas that they should have avoided, an awkward situation, best resolved quickly (and often with huge damage to profits).  Do you like … Read More

Amazon Enters the Tablet War for Real, and at $199

As expected, Amazon this week launched a new media tablet, the Kindle Fire, at a $199 price point. This immediately started the debate about whether the Kindle Fire was an iPad killer. Indeed, this debate overshadowed the overhaul of the … Read More

Do Pricing First, Not Last

Creative people love making things– widgets, software, knowledge, service calls.  A lot of businesses and product lines get started this way.  Someone has a cool idea to make something.  Skeptics shoot down the idea.  The founder or engineer makes it. … Read More

Let Your Customers Do Your Price Optimization For You

Many small business owners consider pricing some kind of dark voodoo that you can only get right with the appropriate incantations, or access to a pricing consultant who knows the right incantations. At risk of hurting my own business, I’m … Read More

Price Increase through Reverse Volume Discount

It’s no secret that companies often change package sizes to mask or soften price increases.  Coca Cola is going one step further, touting it’s 16oz bottles as “more for your buck” at $0.99.  Want more soda?  You can pony up … Read More