Many business owners and sales reps hate price objections. They view price objections as some kind of faux pas that they should have avoided, an awkward situation, best resolved quickly (and often with huge damage to profits). Do you like price objections? When was the last time you heard one? (I recently spoke to the [...]
As expected, Amazon this week launched a new media tablet, the Kindle Fire, at a $199 price point. This immediately started the debate about whether the Kindle Fire was an iPad killer. Indeed, this debate overshadowed the overhaul of the entire Kindle line up, which now starts at just $79. These devices are less portable [...]
Creative people love making things– widgets, software, knowledge, service calls. A lot of businesses and product lines get started this way. Someone has a cool idea to make something. Skeptics shoot down the idea. The founder or engineer makes it. Eureka! Triumph! Now, how to price it? At this point, you’ve done the hard work. [...]
I get a lot of questions about price optimization, so I just wanted to make it really simple. Write down your costs. Of course, you won’t know your real costs, so just use estimates, preferably from 2-5 years ago. These costs won’t include much nuance about fixed overhead, variable costs, service costs, customer acquisition, or [...]
How do you know when to stop asking questions about value? Couldn’t this go forever, asking “Why? Why? Why?” until we end up in a philosophical discussion? You want to ask questions until you no longer get meaningfully different answers. At this point, you know what you need to know. For example, suppose you want [...]
Sadly, this will seem awfully familiar to some businesses we’ve seen.
In a previous post, called Be Better, Not Cheaper , I talked about how important it is to differentiate elements of your offering other than just your price. Here’s a great example of executing that strategy from Austin and San Antonio-based Red Velvet Events. The big value drivers for her clients are increasing sales results [...]
Your price ceiling is limited by the Perceived Differential Value of your offering. Customers determine this, but you can help them along the way. Your price floor is limited by your costs. If your floor and ceiling are the same height, you are going to get squished. Never limit yourself on price. This is the [...]
Dell has launched a new back-to-school campaign highlighting the lower prices of of Dell laptops compared to Apple. At a high level, this is a great idea. Apple has regained a (the?) leadership position in the educational market, which is important beyond its immediate size because of its longer-term implications. Dell has invested in design [...]
If you haven’t already, check out Gerhard Gschwandtner interviewing Ron Hubsher from the Sales Optimization Group on the sales negotiation process. Ron looks at the sales process with the same philosophy I do– namely, selling value instead of price, and using that profit increase to build a much more valuable company. However, he approaches the [...]
